|
Frequently Asksd
Questions |
Are your
prices competitive?
Absolutely! Our prices will stand up to any and all
competitors. |
What brand
name treatments do you offer?
We offer the top name brands such as Faber, Plastibec
Shade-O-Matic and more. While every item that these
companies manufacture may not yet be posted on our website,
additions are being made daily. To inquire about a specific
product that you do not see offered on our site, please
email or call our Customer Service. |
Do you offer
free samples?
Yes, You may order Samples absolutely free. We strongly
recommend that you request samples when a specific color is
required. |
Do you offer
brchures or catalogs?
Due to the frequency of change by all our different
manufacturers, with products regularly being added or
deleted, a complete and current catalog is impossible to
offer. Therefore we make every effort to include all
available items on our website. You are welcome to print any
of the pages you wish and if you need assistance finding the
information you need please call our Customer Service. |
Will I be
charged sales tax?
Decor Express.ca is a Quebec based Company and required to
collect 5 % GST + 8.5 % PST on all orders shipped within
Quebec, All other Canadian Provinces and Territories will
have to pay either the GST or the HST Taxes. Taxes are
charged based on where your order is shipping to. No sales
tax is collected on orders shipped outside of Canada. |
|
Here's an easy reference Tax chart
|
2011
Province Tax Rates |
GST |
HST/PST |
|
British
Columbia |
No |
12 % |
|
Ontario |
No |
13 % |
|
New
Brunswick |
No |
13 % |
|
Newfoundland/Labrador |
No |
13 % |
|
Nova Scotia |
No |
15 % |
|
Quebec |
5 % |
9.5 % |
|
Alberta |
5 % |
No |
|
Manitoba |
5 % |
No |
|
Saskatchewan |
5 %
|
No |
|
Prince
Edward Island |
5 % |
No |
|
Nunavut |
5 % |
No |
|
Yukon
Territory |
5 % |
No |
|
United States of America |
No |
No |
|
| |
Do you ship
to Alaska, Hawaii, or other countries?
Sorry, not at this time. Arrangements will need to be made
on your end for shipments outside of the Canada and the
continental U.S.
Please be
sure to include a physical address and Telephone Number
when submitting payment (No PO Boxes, APO / FPO
addresses.)
Additional shipping charges
will apply for shipment to Yukon, Northwest
Territories & Nunavut, please
call our
Customer Service
before buying an Item. |
How long
before I receive my order?
Turn around time varies depending on the product ordered,
and your location in relation to that of the manufacturing
Company. Approximate production and shipping times are about
5 to 15 Business days. If we are informed that a product is
on back order and it will delay your order, we will contact
you immediately. Once the order ships, the travel time is
determined by your location. |
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