WARRANTY
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Decor Express product & service warranty covers defects in materials, workmanship or failure to operate for as long as the original retail purchaser own the blind, shade, shutter or sheer curtains.
SUMMARY OF WARRANTY GUIDELINE
The warranty does not cover damage to the product resulting from: misuse, abuse, negligence improper cleaning, discoloration or color change due to sunlight or passage of time, exposure to corrosive materials, or excessive exposure to heat, sunlight or moisture. The warranty does not apply to normal wear and tear including normal fading from sunlight.
Manufacture defects and shipping damages must be reported within 15 days. All products must be properly installed and not modified from their original state.
Our warranty obligation excludes labour cost for measuring and installation.
Repairs will be made with same or similar parts based on availability.
Only defective blinds, Shades and Shutters will be repaired or replaced